Janalee Willett

Janalee Willett has a diverse work experience. Janalee started their career as a cosmetologist at Topnotch Resort and Spa from August 1995 to August 2000. Janalee then worked at Blue Cross and Blue Shield of Vermont, where they held various roles. From August 2000 to October 2004, they worked in customer service. From October 2004 to June 2011, they served as a Quality Assurance and Training Specialist, monitoring calls for quality, providing feedback, and maintaining job aids and procedures. From June 2011 to February 2020, they worked as a Customer Service Manager, overseeing a fast-paced call center, ensuring exceptional service, and training and developing team members. Lastly, since February 2020, they have been serving as the Director of Customer Service. Additionally, since June 2013, they have been working as a Jazzercise Instructor at Jazzercise Inc.

Janalee Willett earned an Associate's degree in Business from Southern New Hampshire University in 2015-2016. Before that, they attended O'Briens Aveda Institute in 1994-1995, where they studied Cosmetology, Barber/Styling, and Nail Instruction. Janalee'searliest education was at Spaulding High School from 1990-1994.