Lacretia Thompson

Senior Account Implementation Analyst at Blue Cross Blue Shield Association

Lacretia Thompson has a Bachelor's degree in Business Administration and Management, General from North Carolina Agricultural and Technical State University. Lacretia has experience working at Blue Cross Blue Shield as a Senior Account Implementation Analyst, Client Advocacy & Resolution Expert, Customer Escalations Analyst, and Customer Service Representative. Lacretia also worked at American Express as a Fraud Specialist.

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Previous companies

American Express logo

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Timeline

  • Senior Account Implementation Analyst

    March, 2022 - present

  • Client Advocacy Resolution Expert

    July, 2019

  • Customer Escalations Analyst

    September, 2016

  • Customer Service Representative

    September, 2012

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