Robin St. Germain is an experienced professional with a strong background in process improvement and management within various organizations. Currently serving as the Sr. Manager of Process Improvement and Readiness at Blue Cross Blue Shield of Arizona since October 2020, Robin has previously held roles such as Continuous Improvement Manager and Yoga Instructor at LA Fitness, Management Analyst at the Maricopa County Assessor's Office, and various managerial positions at the Arizona Department of Child Safety. With a Master of Public Administration from Villanova University and a Bachelor of Arts in Criminal Justice from Saint Anselm College, Robin combines academic expertise with practical experience across multiple sectors.
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