Trish Masillo

Trish Masillo is a seasoned professional in workforce development and training within the healthcare sector, with extensive experience at organizations such as Blue Cross Blue Shield of Arizona and Steward Health Care. Currently serving as Workforce Development Manager and Lead Technical Writer at Blue Cross Blue Shield of Arizona, Trish is responsible for overseeing activities in the Claims Department and ensuring operational effectiveness. Previous roles include Training and Development Specialist at Conifer Health Solutions, where Trish designed standardized training materials, and various supervisory positions at Banner Health, focusing on patient relations and leadership education. With a strong background in claims processing, technical writing, and staff mentorship, Trish is dedicated to enhancing departmental efficiency and staff performance through effective training and policy implementation. Additionally, Trish is pursuing an Associate's degree in Computer Technology at Rio Salado College.