Ervin Hysa, MBA, has extensive experience in application development and business analysis, primarily with Blue Cross Blue Shield of Michigan since March 2016 in various roles, including Application Developer III and Business Analyst III. Prior experience includes a Business Analyst position at w3r Consulting and an internship at Blue Cross Blue Shield of Michigan, contributing to user acceptance testing and quality assurance. Educational qualifications include a Master of Business Administration in Information Systems from Central Michigan University, a Bachelor of Business Administration in Computer Information Systems from Eastern Michigan University, and an Associate of Science in IT-Computer Programming from Macomb Community College.