Rafal M.

Rafal M. is a seasoned professional with extensive experience in risk adjustment and community support services. Currently serving as a Senior Analyst - Risk Adjustment at Blue Cross Blue Shield of Michigan since June 2023, Rafal M. leads and optimizes risk adjustment projects to ensure compliance and operational efficiency. Prior experience includes a role as Risk Adjustment Manager at EXL Health, where significant contributions were made in leveraging data for consulting medical payers and developing technical solutions. Rafal M. has also held leadership positions at Wayne Metropolitan Community Action Agency, overseeing a large team and managing multiple call centers while fostering partnerships to assist diverse community needs. Additional roles include Bilingual Community Health Navigator at Blue Cross Complete of Michigan and Client Services Coordinator at Global LT, Inc. Rafal M. holds a Bachelor's degree in Industrial and Organizational Psychology from The Chicago School.