Steve Gebrowsky

Steve Gebrowsky is an experienced professional in Salesforce administration and customer experience consulting, currently serving as the RSMU Salesforce CRM Manager and Salesforce Administrator at Blue Cross Blue Shield of Michigan since June 2019. As the president of Gebrowsky Consulting since January 2004, Steve provides Salesforce administration and customer experience consulting services while leading the Detroit Salesforce User Group. Previous roles include Dealer Business Consultant at J.D. Power, where Steve advised Hyundai and Nissan dealerships on operational improvements, and Customer Experience Consultant at Hyundai Motor America, focusing on training and financial analysis. With a Bachelor of Science in Marketing and Management from Ferris State University, Steve brings extensive expertise in enhancing profitability and customer satisfaction across various sectors.