Matt H.

Chief Experience Officer (cxo) - Vice President, Customer Experience & Digital Product at Blue Cross Minnesota

Matt H. serves as the Chief Experience Officer and Vice President of Customer Experience & Digital Product at Blue Cross and Blue Shield of Minnesota since June 2021. Prior to this role, Matt held multiple vice president positions at U.S. Bank, focusing on enterprise customer personalization, customer experience strategy, and strategy insights & analytics from July 2016 to May 2021. As the CEO & Founder of Stanford & Griggs, Matt utilized expertise in innovation processes to assist clients in developing strategies and launching new business initiatives from May 2012 to July 2016. Other notable experiences include senior consulting at Sprosty Network and various director roles at Best Buy, driving efforts in customer solutions, new store concepts, and innovation development. Matt began their career at Morgan Stanley, managing IT strategy and resource management before advancing through roles in web consulting and applications programming. Matt holds an MBA in Strategic Management and a BSB in Management Information Systems from the University of Minnesota Carlson School of Management.

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Blue Cross Minnesota

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Blue Cross and Blue Shield of Minnesota is a taxable, nonprofit organization with a mission to make a healthy difference in people’s lives. Chartered in 1933 as Minnesota’s first health plan, we’ve promoted wider, more economical and timely availability of health services for the people of Minnesota for 80+ years.


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5,001-10,000

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