Melissa Copeland

Melissa Copeland is the Founder & Principal of Blue Orbit Consulting LLC, with expertise in customer service and experience design through digital transformation. Melissa has a background in consulting, generating substantial cost reduction results for Fortune 200 companies. Melissa has also held leadership roles at CenturyLink and Proximus, focusing on customer satisfaction and marketing. Melissa holds degrees from Duke University and Northwestern University's Kellogg School of Management.