Maricarmen Carrera

Maricarmen Carrera has extensive experience in the healthcare sector, currently serving as a Supervisor in Learning Management Systems Administration and Learning Experience Developer at Blue Shield of California since November 2014. In this role, Maricarmen leads the development of complex learning content for the Medicare business unit, ensuring compliance and accuracy for a member base of 300,000. Previous positions at Blue Shield include Senior Coordinator, Regulatory Complaint Coordinator, and Appeals & Grievance Coordinator, where Maricarmen managed Medicare member complaints, compliance issues, and the appeals process. Prior experience at Health Net spanned roles such as Senior Coordinator, Appeals and Grievance Coordinator, Claims Examiner, and Customer Service Representative. Maricarmen is pursuing a Bachelor of Arts degree from The University of Arizona Global Campus and holds an Associate of Arts in Behavioral Sciences from Moorpark College.