Thelma Koka

Thelma Koka is a skilled professional with extensive experience in sales operations and administration. Currently serving as a Salesforce Administrator and Sales Operations Analyst at BlueCat since November 2015, Thelma has a proven track record in managing compensation grievances and collaborating with various sales departments. Prior to this role, Thelma worked as a Sales Operations Analyst at Thomson Reuters, where responsibilities included training new hires, resolving compensation issues, and conducting fraud investigations. Additional experience includes positions at HSBC as a Customer Service Representative and at Satyam BPO, where Thelma was involved in medical underwriting and renewal ratings. Thelma holds a Bachelor's Degree in Physiotherapy from NTR University of Health Sciences, earned between 2000 and 2005.