Customer Success Team
About
The Customer Success Team at BlueCat is dedicated to ensuring long-term customer satisfaction and success by optimizing the use of BlueCat's core DNS, DHCP, and IPAM (DDI) services. This team works proactively to understand customer needs, deliver tailored solutions, provide ongoing support, manage renewals, and facilitate enterprise-level support. Their mission is to drive customer retention and growth by delivering exceptional service and ensuring that clients achieve their strategic objectives with BlueCat's technology.
Team members
Alexander Knab
Customer Care Manager
Bhavin Poladia
Team Lead - Enterprise Support
Ivan Ivanovic
Director Customer Care
Jim McCann
Team Lead - Senior Customer Su...
Kevin M.
Director - Customer Success - ...
Marwan Chehadi
Enterprise Support Manager
Petar Mrvic
Team Lead, Enterprise Support
Petrisa Pecnik
Vice President, Customer Succe...
Sara Muir
Director, CS Operations
Thomas High
Technical Lead, Customer Care
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