William Barker

William Barker has a diverse work experience spanning different industries. William currently works at BlueConic as a Principal Customer Success Manager, a role they have held since December 2021. Prior to this, they were a Client Success Manager at the same company from October 2019 to December 2021.

Before joining BlueConic, William worked at Epsilon from 2014 to 2019. William started as an Account Manager in November 2014 and was later promoted to Senior Account Manager in March 2017. In these roles, they managed top-tier clients, oversaw client engagements, conducted strategic sessions, and ensured client satisfaction.

William also gained valuable experience at Statistical Innovations Inc. as a Junior Product Manager/Consultant from June 2007 to November 2014. Here, they assisted in the design and development of statistical analysis software, managed software releases and sales, provided help desk support, and offered statistical analysis consulting services to enterprise clients.

Additionally, William worked at Bentley College as a Call Center Supervisor from September 2004 to January 2007. In this role, they mentored a team of phone representatives, exceeded team goals, and received recognition for their leadership and communication skills.

Early in their career, William served as a Marketing Research Intern at Innov-X Systems from June 2006 to September 2006. Here, they managed a targeted marketing campaign and conducted a competitive analysis report on the portable XRF industry.

Overall, William Barker's work experience showcases their expertise in customer success management, account management, product management, team leadership, and marketing research.

William Barker attended Thomas College from 2003 to 2004, where they obtained a Bachelor of Science degree in Management. Following this, from 2004 to 2007, Barker pursued further education at Bentley University, earning a Bachelor of Science degree in Managerial Economics.