Naomi Harris is an experienced technical professional currently serving as a Technical Onboarding Engineer and First Contact Resolution (FCR) Team Leader at Bluecube Technology Solutions since November 2020. Prior to this role, Naomi contributed to the FCR team as an Engineer, specializing in first contact resolution. Naomi’s experience spans over a decade at Tickets.com as a Support Specialist and earlier at Kaplan Financial, where responsibilities included student and client services. Education was completed at Ousedale Secondary School from 1999 to 2003.
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