Dave Thomas is an experienced Technical Project Manager with a focus on incident management and team optimization in technology environments. Currently serving at Bluehawk Consulting, Dave leads projects from inception to completion, including the development of AI-driven tools for real-time issue reporting. Prior experience includes significant roles at Hotels.com, where responsibilities encompassed incident and service management, as well as quality assurance. Dave has a proven track record of managing both onshore and offshore teams, enhancing incident response processes, and collaborating with cross-functional teams to ensure the stability and efficiency of production systems. Expertise spans various industries, underpinned by a solid foundation in software testing and project management.
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