Sarah Chappell has a diverse work experience, starting with their current role as a Customer Success Manager at Blueport Commerce. Prior to this, they worked as a Customer Success Analyst at the same company, where they supported day-to-day site management tasks and executed retailers' promotions. Sarah utilized various tools to maintain and optimize client websites.
Before joining Blueport Commerce, Sarah worked at Natixis Investment Managers as a Project Management and Business Operations Analyst. Their responsibilities included creating and maintaining Business Continuity Plans and Business Impact Analysis documents, managing an emergency notification system, and developing and reviewing emergency management plans.
Sarah also has experience working with the New England Patriots Charitable Foundation as a Boston Marathon Team Member, and with Hasbro in various roles. At Hasbro, they served as a Senior Account Analyst, managing the Walmart account and processing orders. Sarah also worked as an Account Support Representative, overseeing multiple accounts and implementing process improvements. Additionally, Sarah worked as a Product Catalog Coordinator, creating and maintaining sales materials.
Earlier in their career, Sarah had a marketing internship at Worldways Social Marketing and worked as a Marketing Associate at Infusion Resource - Home Health Division. In these roles, they were responsible for creating marketing materials, updating social media outlets, preparing presentations, and conducting email campaigns.
Overall, Sarah has gained valuable experience in customer success, project management, account management, and marketing throughout their career.
Sarah Chappell obtained a Bachelor of Science in Business Administration from Bryant University from 2007 to 2011. Their major was in Management with concentrations in Marketing and Psychology. Following this, they pursued a Master of Business Administration (M.B.A.) from Salve Regina University from 2013 to 2014. Their focus of study during their M.B.A. program was in Business Administration and Management, General.
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