Taylor Lauzon

Taylor Lauzon is an experienced professional in customer success and partner management, currently serving as the Associate Director of Partner Success at Blueprint Test Prep since January 2022. In this role, Taylor effectively manages a support team, achieving above-industry average response times and customer satisfaction, while maintaining a 94% annual B2B renewal rate. Prior to this position, Taylor held multiple roles including Senior Manager of Customer Success at Rosh Review, LLC, where responsibilities included supporting subscribers, managing CME programs, and organizing trade shows. Taylor's extensive background also encompasses administrative roles at the University of Wisconsin Hospital and Clinics and freelance writing. Taylor holds a Bachelor of Arts in English Language and Literature from the University of Wisconsin-Madison.