John Gallagher

John Gallagher is an experienced professional with a strong background in solution architecture and technical support, primarily with BMC Software since August 2011, where roles have included Principal Solution Architect, Lead Solution Architect, and Lead Premier Support Architect. Gallagher has expertise in various BMC products such as BMC Digital Workplace and Remedy ITSM, and has worked in multiple capacities that emphasize support and consultancy roles in technology environments. Prior to BMC, experiences include positions at DANU Technologies as a PreSales Solutions Consultant, Avnet Client Solutions as a Senior Technical Support Analyst, and various other technical roles dating back to 1998 with DELL and Trinity Technology. Gallagher's extensive experience spans across different sectors, including information technology for the lottery industry and telecommunications.