Nazia Affrin Shaikh

Nazia Affrin Shaikh is a seasoned professional with extensive experience in sales operations and customer success, currently serving as a Senior Sales Operations-Team Lead at Veritas Technologies LLC since October 2015. In this role, Nazia manages customer requests and software license modifications within a global business operations project. Simultaneously, Nazia has been an Incident Coordinator for the Licensing Team at Symantec, focusing on case assignments and compliance reporting. Prior experience includes a Sales Executive position at IBM, where Nazia drove compliance and managed customer escalations, and earlier roles as a Sales Marketing Executive at Oceans Connect and a teaching faculty member at The Bishop's School. Nazia holds a Bachelor of Arts in English from Vinayaka Missions Sikkim University and a Master of Arts in English Language and Literature from St. Mary's School, Pune.