Nicholas Broderick

Director Of Workplace Technical Support & Infrastructure at BMG

Nicholas Broderick began their work experience as a Service Desk Operator/Desktop Support Engineer at Highbury College in 2008. Nicholas then worked as a Help Desk Support Technician at Lockheed Martin from 2008 to 2010, providing IT support and resolving various technical issues. Nicholas continued their career at Lockheed Martin as a Senior Helpdesk Support Technician from 2011 to 2012, where they also contributed to streamlining service desk software and improving SLA agreements. From 2013 to 2014, they served as a 2nd Line Service Desk Analyst at URS Corporation, supporting multiple sites and applications. Broderick then joined Carnival UK (P&O Cruises & Cunard) as an IT Build/Deployment Technician from 2014 to 2015, working on hardware and account requests, software upgrades, and deploying new PCs. Nicholas continued their career as a Senior 2nd Line Support/Deployment Technician at Pall Corporation from 2015 to 2016, providing 2nd line support and managing the computer refresh project. In 2018, they worked as a 2nd/3rd Line Support Technician at Portsmouth City Council, addressing IT department issues and providing support to approximately 40 departments. Broderick then served as an IT Support Specialist at Takeaway.com from 2019 to 2020. Nicholas later joined gamigo group in 2020 and held various roles, including Senior System Administrator, Workplace Team Lead, and Manager of Corporate IT (EU). Currently, they are the Director of Workplace Technical Support & Infrastructure at BMG - The New Music Company. Overall, Broderick has gained extensive experience in IT support and infrastructure roles across different organizations.

Nicholas Broderick holds a Bachelor's degree in Computer Games Technology from the University of Portsmouth. Additionally, they have pursued studies in IT Practitioners at City of Bristol College, where they obtained a Bachelor of Technology - BTech degree.

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Timeline

  • Director Of Workplace Technical Support & Infrastructure

    January, 2023 - present

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