Laura Morales Morales

Laura Morales Morales is a seasoned Customer Success Manager at BNamericas, overseeing the global onboarding of new customers since April 2024. Prior to this role, Laura served as a Senior Customer Happiness Specialist at Poliglota, implementing CRM strategies and customer loyalty programs from August 2021 to April 2024. Earlier experience includes positions as a Customer Experience Specialist and Online Sales Manager at Guinda Revolution SpA, as well as a Customer Service role focused on customer acquisition. Laura also has a strong background in e-commerce management, specifically for notable online platforms. Educationally, Laura holds a degree in Systems Engineering from Instituto Universitario Politécnico Santiago Mariño, completed in 2022.