Delphine Lefur

Delphine Lefur is an accomplished NPS project manager and Head of Communication for Automotive Financial Services at BNP Paribas Personal Finance since December 2009. With expertise in international satisfaction surveys and communication management, Delphine has contributed significantly to the company's strategic marketing efforts through various roles, including Business Analyst and Head of Marketing Studies, where statistical expertise and team management played key roles. Prior experience at Cortal Consors S.A. includes leadership in CRM and marketing studies, conducting market research, and validating marketing campaigns. Delphine holds multiple degrees in statistics and data processing from prestigious institutions including the University of Paris I: Panthéon-Sorbonne and IUT de Vannes.