Jean-Noël Troubat

Jean-Noël Troubat is currently the Head of Customer and Partner Journeys Redesign at BNP Paribas Personal Finance, focusing on transforming omni channel journeys to enhance customer and employee experiences. Previously, he held positions such as Head of Digital BtoB - BtoBtoC - Home Banking at the same company and Chief Omni Channel Officer at BNP Paribas Cardif. With a Master's degree in Sales, Distribution, and Marketing Operations, Jean-Noël has extensive experience in developing and executing marketing and distribution strategies in the finance and insurance industry across various companies in Europe and Asia.