Kate Clarke is the Head of Customer Resolution at BNP Paribas Personal Finance, where she previously worked as a Contact Center Manager at LaSer UK. She also has experience as a Customer Services Team Manager and Agent. Kate has served as a Non Executive Director at Solihull BID to gain experience within the local business community. She holds a degree in ILM Level 4 Improvement Practitioner from Intec business college, along with NVQ qualifications.
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