Robin Villar

Robin Villar is an accomplished marketing professional with extensive experience in managing customer experience and strategic marketing projects. Currently serving as Responsable Marketing et Expérience Clients at BNP Paribas Personal Finance, Robin oversees the implementation of the Net Promoter System (NPS) and customer advocacy initiatives across multiple countries, managing a diverse team of experts and coordinating significant budgets. Prior roles include Digital Marketing Project Manager at EDF, where Robin led a major B2B project targeting 300K customers, and Business Developer at Engie, focused on green mobility initiatives. Robin holds a Master's degree in General Management & Business from ESCP Business School, complemented by an engineering degree from ECE, and has consistently demonstrated strong competencies in project management, customer satisfaction metrics, and cross-functional team collaboration throughout a solid career in marketing and business development.