Susana Tomazela

Susana Tomazela is a seasoned professional in the finance and analytics sector with extensive experience in operations management and risk assessment. Currently serving as Collection & Recovery Operating Model Manager at BNP Paribas Personal Finance since January 2019, Susana is responsible for developing consolidated dashboards for Collection and Recovery reporting, budget planning, and aligning with regulatory standards. Prior roles include Executive Operations Manager and Planning and Collection Manager at Cetelem Serviços Ltda., and Economic Risk Manager at Cetelem, where strategic planning, risk indicators, and collection processes were emphasized. Susana's career also includes positions at GE Capital, Serasa, Cartão Unibanco SA, and Itau Seguros, showcasing a strong background in statistical modeling and risk management. Susana holds both a Master's and a Bachelor's degree in Statistics from the University of São Paulo.