Damien Bosq

Damien Bosq serves as the Chief Experience Officer at BNP Paribas since February 2018, bringing extensive experience in digital transformation and service excellence. Prior roles include Senior Director of Digital Operations at GE Digital, where a three-year strategy aimed at enhancing customer value was developed, and Service Management and Quality Director at Alstom Group, leading the integration of support services within GE's ecosystem. Prior to these positions, Damien was Strategy & Transformation Director at Accenture, delivering significant digital strategies across various sectors. An IT Architect at Kookai, expertise was developed in managing complex IT infrastructure projects. Damien holds a Master's degree in Management de l'Innovation from Université Gustave Eiffel.