Mara Fidalgo

Mara Fidalgo is an experienced professional with a diverse background in customer service, account management, and business development. Currently serving as an Account Manager at BNP Paribas since August 2021, Mara previously worked at TAP Air Portugal as a Call Center Agent, providing customer service and managing bookings from March 2018 to March 2021. Prior experience includes a role as Cabin Crew at Ryanair, where Mara focused on customer service and safety procedures, as well as business analysis and support coordination at Citibank. Educational qualifications encompass attendance at institutions such as Williams Business College and Instituto Superior de Gestão Bancária de Lisboa.