Eric Figgins

Eric Figgins is an experienced technology and business intelligence professional with a strong background in data analysis, IT management, and service desk operations. Currently serving as a Senior Specialist (VP) in Embedded Controls Management at BNY, Eric utilizes advanced business intelligence tools to enhance third-party governance programs. Previous roles include Information Technology Manager positions at Apogee IT Services and All Lines Technology, where Eric provided managed IT services and improved help desk operations through strategic initiatives. As a Business Intelligence Analyst at Continuum Managed Services, Eric implemented process improvements that resulted in significant cost savings. Eric's career encompasses diverse technical roles, with expertise in network management and support, leading to a comprehensive understanding of IT infrastructure and customer support dynamics. Eric is currently pursuing a Bachelor's Degree in Business Administration from Penn Foster.