Sonia Rani is an experienced IT professional specializing in application support and quality assurance, currently serving as an Application Support Analyst at Boardwalk since November 2024. Previously, Sonia worked in similar roles at AutoTrader.ca and Cox Automotive Canada, where responsibilities included troubleshooting application issues, interacting with clients and internal teams, and managing defect tracking through JIRA and ServiceNow. Sonia's expertise extends to software development, having worked as a Software Developer at Zapbuild and Weavebytes Infotech Pvt. Ltd., along with a foundational internship in software quality assurance at TheAppLabb. Educational qualifications include a Master of Computer Applications and a Bachelor of Computer Applications from Guru Nanak Dev University.
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