Benjamin Elkin

Benjamin Elkin has worked in a variety of roles in the customer service and theatre industries. In 2021, they began working at Boatsetter as a Customer Experience Specialist and Customer Experience Intern. Their role as a Customer Experience Specialist involves providing high-level customer service and support to boat renters and owners via phone, text, and email, as well as collaborating with team members to troubleshoot problems. Benjamin also began working at Rover.com as an Operations Agent - Trust & Safety in 2021, with the role of resolving any possible risk to customers or anything that negatively impacts the customer experience.

In 2010, they began working at Starbucks as a Shift Manager and Barista. In their role as Shift Manager, they were responsible for coaching and training new baristas on store operations, products, customer service, and company policies, as well as facilitating cash transfers/financial reporting and managing inventory of over 100 items.

In 2017, they began working at Babson College as an Audience Services Supervisor and Box Office Operations Associate. Their role as Audience Services Supervisor involved overseeing and managing all Front of House and Box Office operations for year-long theatrical seasons of 50 performances with audience sizes of up to 440 patrons.

Benjamin has also worked as a freelance employee for several theater companies in the Greater Boston Area, including Shakespeare Now (Assistant Stage Manager), New England Conservatory (Production Assistant/2nd Assistant Stage Manager), SpeakEasy Stage Company (Stage Crew), and Berkshire Theatre Festival (Audio/General Internship). Benjamin has also worked as a Freelance Assistant Stage Manager Intern for Company One.

Benjamin Elkin received a Bachelor's degree from Brandeis University in 2010, majoring in Theatre Arts. Benjamin is currently enrolled at the University of Washington and is expected to complete a Certificate in Strategic Marketing in 2021.