Megan Lopez-Ferguson

Megan Lopez-Ferguson currently serves as the Senior Manager of Tech Support and Escalations at The Beachbody Company, where responsibilities include collaboration across departments to align support strategies and reporting on key performance indicators to leadership. Prior to this role, Megan held various positions at Shift, progressing from Customer Support Specialist to Senior Manager of Customer Experience Strategy, focusing on process improvement and data-driven strategies. Earlier career experiences include roles in customer service, social media, banking, event management, automobile sales, and marketing, showcasing a strong background in customer experience and support. Megan earned a Bachelor of Arts degree in Public Relations, Advertising, and Applied Communication, Political Science and Government, and Spanish from Gonzaga University.