Kala L. has a diverse background in customer service, data analysis, marketing, and linguistic. With experience in roles such as Senior Customer Service Manager, General Manager, and Data and Reporting Lead, Kala has shown a strong ability to lead teams, improve customer experience, and analyze data to drive strategies. With a Master of Arts in Linguistics and a Bachelor of Arts in English Language and Culture, Kala brings a unique skill set to various industries.
March, 2021 - present
February, 2020
Senior Customer Service Manager at Vested Finance
Senior Customer Service Manager at PerformID
Senior Customer Service Manager at Trafilea
Senior Customer Service Manager at Phillips & Temro Industries
Senior Customer Service Manager at Coffee Concepts