Outi Aarnilaakso

Outi Aarnilaakso is a consultant specializing in Dynamics 365 and Power Platform with experience in various industries, including animal wellbeing, broadcasting, construction, energy, public sector, sports, education, and social services. Currently at Bofor as a Consultant and Scrum Master, Aarnilaakso leads multiple implementation projects for Dynamics 365 Customer Service and Customer Insights. Previous roles include a consultant at Digia Plc, a junior consultant at Academic Work, and managing editor and journalist at Kangasalan Sanomat Oy. Aarnilaakso's educational background includes a Master's degree in Journalism and Media Studies from the University of Tampere, a Junior Microsoft Dynamics 365 Functional Consultant certification, and a professional diploma in digital media.