Oscar Omar Medina Madrid

Oscar Omar Medina Madrid currently serves as a Sr Client Experience Manager at Boldr, a position held since July 2023. Prior to this role, Oscar held the title of Senior Operations Manager at Sitel Group from September 2022 to July 2023 and served as a Senior Client Success Manager and Client Success Manager at Boldr from June 2021 to September 2022. Oscar's extensive experience at Teleperformance from July 2008 to June 2021 included various roles such as Account Manager, Recruitment Manager, Assistant Contact Center Manager, Product Trainer, Supervisor, Quality Assurance Analyst, and Customer Service Representative. Oscar is pursuing a Bachelor of Business Administration at Universidad Regional del Norte, with an expected graduation in December 2024.