Bolt On Technology
Zoë Viking's work experience includes a current role as the Senior Manager of Operations at Bolt On Technology, where they have been working since October 2022. Prior to this, they held the position of Manager of Support Operations at the same company from May to November 2022.
Before joining Bolt On Technology, Zoë worked at MyShopManager.com. Zoë started as a Customer Experience Specialist in March 2020 and later took on roles such as Tier 1 Support, Tier 2 Support, and Customer Support Manager. In these positions, they were responsible for providing customer support, handling escalated issues, and ensuring customer satisfaction.
Additionally, Zoë has experience working at Publix Super Markets as an Assistant Deli Manager from June 2018 to February 2020. In this role, they assisted with department operations, maintained presentation and profitability, and promoted a positive work environment. Prior to this, they worked as a Deli Clerk from August 2012 to June 2018.
Overall, Zoë Viking has a diverse background in customer support, operations management, and retail.
Zoë Viking obtained a Bachelor's degree in Marketing from the University of South Florida in 2020.
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Bolt On Technology
Bolt On Technology equips the automotive repair and maintenance aftermarket with award-winning technology tools to improve customer communication. The company's technology instantly transmits photos, videos and text messages to communicate automotive repair details, thereby increasing customer trust, boosting sales and empowering shops tobuild long-term customer relationships. Along with ongoing training and support, BOLT ON's mobile and digital tools also reduce problems inherent in the service process, while increasing shop productivity, revenue, and customer satisfaction.