Barbara Jasik is an experienced customer support professional currently serving as the Customer Support Deputy Team Lead at Bolt since July 2021. In this role, Barbara supports day-to-day team operations, supervises customer support agents, assists in quality control, analyzes data for customer experience improvement, and trains new team members. Prior to this, Barbara worked as a Customer Support Specialist at Bolt and as a Media Analyst Intern at WebPredict.io. Barbara also has a background in education, having taught English at various institutions from 2018 to 2021. Barbara holds a Master of Education degree from Eötvös Loránd University and is pursuing a Master of Arts in Sociology at the same institution.
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