Customer Success and Support Team

The Customer Success and Support Team at Bonfire Interactive ensures clients maximize the value of Bonfire's competitive bidding and RFx platform. This team comprises Customer Success Managers who guide clients through onboarding, adoption, and optimization processes, and Client Support Agents who provide technical assistance and resolve any platform-related issues. The team’s ultimate goal is to ensure client satisfaction, retention, and success by delivering exceptional support and insightful solutions.