Martyn Jones

Customer Services Director at Boohoo Group

Leading our Customer Service and logistics operations to deliver brand experience in a social world for the group, boohoo, boohooMAN, Pretty Little Thing, Nasty Gal, Misspap, Karen Millen and Coast. Ensuring the customer has a voice with Marketing, Distribution, Buying, Merchandising, HR, IT and Finance teams. Using insight and analytics to deliver customer contact reduction across a truly global brand.

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Timeline

  • Customer Services Director

    Current role