Elaine (Yun Lien) Chen has held a variety of roles in the hospitality industry since 2013. Elaine (Yun Lien) began their career as a Room Attendant, Breakfast and Dinner Porter, and Banquet Server at the Best Western Plus Royal Brock Hotel and Conference Center in 2013. Elaine (Yun Lien) then worked as a Front Desk Agent, Lobby Concierge, and Server Assistant at the InterContinental Toronto Yorkville in 2017. In 2018, they became a Concierge at The Ritz-Carlton Hotel Company, L.L.C. In 2021, they took on a Data Analyst Intern role at EukaPay and is currently an On-Boarding Specialist - Customer Success at Book4Time Inc.
Elaine (Yun Lien) Chen's education history includes a Bachelor of Commerce (B.Comm.) from the University of Guelph, obtained between 2011 and 2015. In 2021, they obtained a Post-Graduate Certificate in Applied A.I. Solutions Development from George Brown College. Additionally, they have obtained certifications from Udemy and IBM, including Advanced SQL: MySQL Data Analysis & Business Intelligence (obtained in August 2021), Enterprise Design Thinking Practitioner (obtained in March 2021), and Food Safety and Smart Serve certifications.
March, 2022 - present
SVP Growth, Americas, Crm, Marketing Technology & Data Solutions at Merkle
Sr. Channel Marketing Manager | CORE & Motorsports at GoPro
Senior Project Manager, Digital Channels At Fiserv at Fiserv
Director - Enterprise Customer Success Account Management at DocuSign
Director of Customer Growth at The Coca-Cola Company
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