Belissa Diaz

Customer Support Team Lead at Bookaway

Belissa Diaz has held various roles in the past eight years. In 2014, they were a Sales Coordinator at EF Education First. In 2015, they were a Marketing Communications at Avanti Media Group, Inc., where they were responsible for lead generation and appointment setting, personnel management, and review of editorial and social media content. In 2018, they were a Telemarketing at Editorial Oceano, where they provided business-to-consumer sales and outbound customer service, as well as academic counseling for health professionals on distance training. In 2020, they became a Store Manager at Bunker Second Hand Shop, where they managed a work team and provided personalized customer support via mail, WhatsApp, and Instagram. Belissa is currently a Customer Support Representative at Bookaway.

Belissa Diaz obtained a Bachelor of Technology (B.Tech.) in Relaciones laborales industriales from IUTIRLA between 2011 and 2014. In 2021, they obtained a certification in Diseño UXUI from Coderhouse. Additionally, in 2022 they obtained an EFSET English Certificate 75/100 (C2 Proficient) from EF Standard English Test (EF SET).

Links

Previous companies

EF Education First logo

Timeline

  • Customer Support Team Lead

    February 1, 2023 - present

  • Customer Support Representative

    July, 2022