BookBeat
Melanie Fischer is an experienced professional with a strong background in customer support management and operational delivery. Currently serving as Senior Manager Customer Support at Quinyx since January 2019, Melanie leads strategic initiatives to enhance service quality and employee engagement. Previous roles at Klarna included Manager of Dispute Resolutions for the Danish, Finnish, and Norwegian markets, as well as acting Manager for Training and Quality across Europe. As a Quality Strategy Specialist, Melanie focused on improving global service standards. Earlier career experiences include roles at Oberhessische Presse as a Freelance Reporter and ZDF as an Editorial Assistant, complemented by academic credentials including a Master of Arts from The Philipp University of Marburg.
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BookBeat
In 2015 Bonnier Books – one of Europe’s leading publishing companies – gathered a team of digital innovators and literature lovers to create a market leading service for digital books. Spurred on by our curiosity and a profound commitment to our users, to books and to new technology we created BookBeat. Backed by Bonnier, which has had more than one hundred years worth of experience with creating, refining and distributing great stories, we have set out to create the best possible service for digital books. Our goal is to make it as easy as possible for everyone to find and experience great stories. So whether you want to contribute by becoming a part of our team and put your skills within product development, design, analysis, marketing or literature to work or just want an easy way to enjoy a great book - we invite you to join us!