Steven Jackson

Steven Jackson has extensive experience in human resources and talent development. Their most recent role was as the Director, People at BookNook, where they led and developed a dynamic workforce across multiple states. Steven worked closely with the HR vice president to implement robust HR processes for recruiting, training, retention, and succession planning. Steven also served as a trusted advisor to business leaders on personnel needs and issues.

Prior to BookNook, Steven worked as a Senior Manager, Talent Development at BookNook, where they built and maintained productive relationships with employees and implemented company policies that promote a healthy work environment. Steven also developed and enhanced performance management practices.

Before their time at BookNook, Steven served as a Regional Human Resources Business Partner at LAZ Parking, where they managed HR functions for the Midwest region. Steven led a team and ensured compliance with HR policies and programs.

Steven's previous experience includes working as a Regional Employee Relations Partner at Chipotle Mexican Grill, an Absence Management Specialist at York Risk, a Human Resources Manager at CTL Engineering Inc., and a Human Resources Supervisor at The Home Depot.

Overall, Steven has a strong background in HR management, talent development, and employee relations.

Steven Jackson has a background in psychology from The University of Toledo, although the specific dates of their education are not provided. In terms of additional certifications, they obtained a Succession Planning certification from LinkedIn in January 2023. In June 2022, they completed the Humble Leadership: The Power of Relationships, Openness, and Trust (getAbstract Summary) course also through LinkedIn. In May 2021, they obtained a Diversity, Equity and Inclusion in the Workplace Certificate from USF Corporate Training and Professional Education. In February 2019, they completed the Workplace Investigative Interviewing program offered by Wicklander-Zulawski & Associates. In December 2015, they became an ASTP Facilitator after attending The Ohio State University. Furthermore, they acquired a Notary Public certification from the Ohio Secretary of State in August 2022. A certification called REACH from The Ohio State University is mentioned, but no information is provided regarding the specific dates or institution of obtaining this certification.