Yim Chiu has a diverse work experience spanning various roles and industries. They currently work at Booksy as a Product Expert and previously held the position of Customer Success Representative. Prior to that, Yim Chiu worked at Tony Odisho as an Office Administrative Assistant, where they handled customer orders and resolved inquiries. They also have experience as a Studio Artist at Smashbox Cosmetics, where they trained a team of beauty advisors, conducted makeup applications for customers, and achieved sales targets. At Macy's, Yim Chiu worked as a Beauty Advisor, surpassing sales goals and collaborating with brand specialists. They also held positions as a Salon Coordinator/Front Desk Receptionist at James Anthony Salon and Salon JAS. In these roles, they managed appointments, assisted with the salon's operations, and provided excellent customer service. Yim Chiu's work experience demonstrates their proficiency in customer service, sales, and administrative tasks.
Yim Chiu obtained a Bachelor of Arts (BA) degree in Communication and Media Studies from Northeastern Illinois University in 2013. Additionally, they hold several certifications, including a Customer Success Certification from Sales Assembly obtained in May 2022, The Fundamentals of Digital Marketing from Google Digital Garage obtained in June 2020, a Certified Make Up Artistry from Make Up First School of Makeup Artistry in Chicago, IL obtained in March 2017, and a Certified Make Up Artistry in Airbrush and Traditional Make Up from Bosso Makeup Academy in Los Angeles, CA obtained in July 2012.
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