Anders K. Folkvord

Senior Technical Customer Success Manager at Boost AI

Anders K. Folkvord has a diverse work experience spanning several industries. Anders'smost recent role is as a Technical Customer Success Manager at boost.ai. In this position, they work with selected clients and partners to transform their customer service and internal support using the company's conversational AI platform. Anders is responsible for building solutions quickly and easily using the platform's features. Prior to this, Anders worked as an AI Supervisor at boost.ai.

Before joining boost.ai, Anders held various positions at different companies. Anders was a Styremedlem at Sagbruket AS, where they served as a board member. At Compendia, Anders worked as a Rådgiver & AI-trener, where they were responsible for defining new challenges and opportunities, creating understandable content, and training the digital assistant, Henry.

Anders also served as a Styremedlem at HOVEMARKA VELFORENING and held multiple roles at STIFTELSEN SANA, including Prosjektleder & Anbudsansvarlig, Mottaksleder, and Prosjektleder. In these positions, they were involved in public procurement, managing refugee reception centers, and winning contracts.

Additionally, Anders worked as a Kundeansvarlig at Velverd AS, where they were part of a team that started a new company focused on elderly care. Anders actively participated in all aspects of the company's establishment, from deciding the company's name to implementing systems and managing the initial customers.

Before their professional career, Anders gained experience as a Barista at Coffeeberry while studying at the University of Stavanger.

Anders K. Folkvord's education history begins in 2010 when they attended Høyskolen for ledelse og teologi for a program focused on lederrollen. Anders completed this program in the same year.

From 2012 to 2015, they pursued a Bachelor's Degree in Sociology at the University of Stavanger.

In 2021, Anders attended the Norwegian University of Science and Technology (NTNU) to study Elements of AI. This program concluded within the same year.

Additionally, Anders has obtained various certifications throughout their career. In 2016, they completed a certification in HMS for ledere from Utvikling.org. In 2017, they obtained a certification in Public Procurement from Mercell Norge AS.

In 2020, Anders acquired a certification in Elements of AI from Norges teknisk-naturvitenskapelige universitet (NTNU).

Furthermore, in 2022, they obtained multiple certifications including A1/A3 Open Sub Category - Pilotkompetanse from EASA - European Union Aviation Safety Agency, as well as certifications in Content design, Interaction Design, Prediction & Analysis, and Security Awareness Program from boost.ai.

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Timeline

  • Senior Technical Customer Success Manager

    February 1, 2024 - present

  • Technical Customer Success Manager

    March 1, 2023

  • AI Supervisor 🚀

    May, 2022