Caroline Wills

Director Of People Services & Reward at Boots UK

Caroline Wills is an experienced HR professional currently serving as the Director of People Services & Reward at Boots UK since January 2015, where responsibilities include enhancing the colleague experience for over 50,000 individuals across various domains such as Pay, Benefits, and Wellbeing. Previous roles at Boots UK include Head of Reward, Colleague Health and HR Delivery, as well as Senior HR Partner positions in both Pharmacy and Supply Chain and Operations. Prior to Boots UK, Caroline held senior HR roles at Gala Coral Group from 2004 to 2014, including Senior HR Business Partner and HR Manager. Earlier career experience includes serving as HR Manager at PSB Boisjoli, LLP. Caroline holds a BA Hons in French & German from The University of Sheffield and a Postgraduate Diploma in Personnel Management, Human Resources from De Montfort University.

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Boots UK

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Boots UK, the UK’s largest pharmacy-led health and beauty retailer, is part of the Retail Pharmacy International Division of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), the first global pharmacy-led, health and wellbeing enterprise. Walgreens Boots Alliance (Nasdaq: WBA) is a global leader in retail pharmacy, impacting millions of lives every day through dispensing medicines, and providing accessible, high-quality care. With more than 170 years of trusted healthcare heritage and innovation in community pharmacy, the company is meeting customers’ and patients’ needs through its convenient retail locations, digital platforms and health and beauty products. With 2,465* stores in the UK, its purpose is to champion everyone’s right to feel good. Boots UK is committed to providing exceptional customer and patient care, be the first choice for pharmacy and healthcare and offer innovative 'only at Boots'​ exclusive products such as No7, a leading UK skincare brand, Soap and Glory and Liz Earle. Created 170 years ago, the Boots brand is still at the heart of the communities it serves.


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10,000+

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