Steph Melgaard

Steph Melgaard has a diverse work experience spanning over 14 years. Steph most recently worked as the SVP, Retail Banking Director at Border Bank since January 2019. Prior to that, they held the role of VP, Contact Center Regional Manager at Bank of the West from May 2017 to January 2019. From June 2014 to April 2017, they served as the VP, Virtual Bank Manager at Bell Bank. Previous to that, they were the Technical Support Manager at Midcontinent Communications from November 2011 to July 2014. Steph Melgaard started their career in the financial industry, where they worked as the Southern Valley Customer Service Manager at Alerus Financial from 2009 to 2011 and as a Financial Advisor at Edward Jones from 2006 to 2007. Additionally, they have management experience from their role as a Store Manager at Starbucks from 2007 to 2009.

Steph Melgaard has a Bachelor's degree in Organizational Communication, General, which was obtained from the University of Northern Colorado. Steph attended the university from 2000 to 2005. In 2016, they also attended the Dakota School of Banking for Bank Management. In 2019, Steph received a CCBCL degree from the ICBA Consumer Lending Institute. Furthermore, in 2023, they obtained a certification as a CXPA Professional Member from the Customer Experience Professionals Association (CXPA).