Kathrin Tuchen is a Senior Management Consultant at borisgloger consulting GmbH since December 2017, specializing in agile organizational development and management coaching, particularly within retail and finance sectors. Tuchen has experience in agile methodologies such as Scrum and Kanban and has played a crucial role in enabling and training Scrum Masters and Product Owners. Prior roles include a Master Thesis focused on improving customer experience through organizational agility in the hospitality industry and positions at AccorHotels, Deutsche Lufthansa AG, and various internships in hospitality and tourism. Tuchen holds a Master of Arts in International Tourism Management from Hochschule Heilbronn and a Bachelor of Arts in Tourism and Event Management from the International School of Management.