Simone Longo

Simone Longo is an experienced professional currently serving as a 1st Line Technical Support Specialist at Bosch Portugal since October 2021, where responsibilities involve ensuring the optimal functionality of automotive diagnostic equipment. Prior roles include Customer Care Representative for Lacoste and OUI.sncf at Webhelp, where support was provided for online orders and train ticket reservations. Experience also includes content moderation for Google Ads at Majorel Portugal and customer service roles for Vueling and Amazon Seller at Sitel, addressing various customer issues and logistical problems. Simone's career began at CHEP, managing telephone inquiries related to blue pallet delivery and collection. Educationally, Simone holds a High School Diploma in Optics from Centro Scolastico Don Bosco Catania, attained between 2009 and 2014.