Marwa Abdel Gawad

Marwa Abdel Gawad has a diverse work experience in the logistics industry. Marwa is currently working at Bosta as a B2B Sales Manager since November 2021. Prior to that, they worked at Aramex for six years, starting in November 2015. During their time at Aramex, Marwa held various roles including E-Commerce Sales Account Manager, Customer Service Representative, and Retail Sales Specialist. In these roles, they successfully acquired mega accounts, upsold and enhanced existing portfolios, led sales teams, supervised customer service quality, optimized operations processes, managed shipments and delays, and supported walk-in customers. Marwa also handled critical shipments such as safe boxes, passports, and embassy documents. Additionally, Marwa was responsible for managing return shipping and providing support to the accounting department. Marwa'swork experience demonstrates their expertise in sales, customer service, operations, and process optimization.

Marwa Abdel Gawad attended Ain Shams University from 2007 to 2011, where they earned a Bachelor's degree in English Language and Literature, General.